Specialist Garage Services for Companies

Your questions answered:

1. Why select one garage to cater for your fleet requirements?
2. Surely with today’s high tech cars, the only people capable of understanding them are main dealers with their specialist knowledge and equipment?
3. My car is covered by warranty. Won’t this be invalidated if my car is serviced by an independent garage?
4. If my car does go wrong under warranty, shouldn’t it go back to the main dealer?

1. Why select one garage to cater for your fleet requirements?

If you have traditionally used a number of dealers for your various types of vehicle, you will probable be used to indifferent service, broken promises and poor workmanship

"no fault found"

"we couldn’t get the parts in time"

"sorry !!"

are all too often what the motorist faces in dealings with garages. No one is infallible but JS AutoServices tries harder!

Our Labour rates are lower than comparable garages!

The cost of servicing and maintenance is an often-overlooked area of business operating costs. JS AutoServices aims to provide excellent value for money!

Most garages can get it right some of the time for all of their customers, or all of the time for some of their customers.

JS AutoServices are fully committed to providing a consistently high quality service all of the time, to all of our customers!

We collect the vehicle ...on time.

We repair it right.... first time, on time.

We clean and deliver it back to you .... on time, every time.

On those rare occasions we make a mistake, or circumstances beyond our control result in us being unable to meet these commitments, we will communicate this to you as soon as possible, and do everything in our power to overcome any consequential difficulties.

2. "Surely with today’s high tech cars, the only people capable of understanding them are main dealers with their specialist knowledge and equipment?"

Vehicle technology is not unique to a particular manufacturer. High tech systems such as fuel injection and anti-lock braking are always manufactured by third party manufactures such as Bosch or Lucas and knowledge of these systems is transferable across different types of vehicle. Vehicle ‘manufacturers’ are increasingly becoming vehicle ‘assemblers’ with large percentages of components being outsourced.

JS AutoServices stays abreast of technology in a number of ways:

Training - we employ a specialist training consultant in vehicle electronics to spend six hours per week with our technicians. Unlike many franchised dealers whose technicians rely on experience, we rely on diagnostic processes and procedure.

Equipment – we invest in the necessary equipment (as well as the skills to use them).

Information – we subscribe to various sources of technical information that enables us to test and evaluate suspect components.

3. "My car is covered by warranty. Won’t this be invalidated if my car is serviced by an independent garage?"

No it will not. Whilst many vehicle manufacturers and their agents do their best to give this impression, on checking the warranty statement for your car you will probably find that provided the vehicle has been maintained in accordance with the recommendations and that appropriate parts are fitted, the warranty remains valid.

4. "If my car does go wrong under warranty, shouldn’t it go back to the main dealer?"

Yes it should! If we (or you) find fault with your car that is justifiably covered by the warranty, we will liaise with you or your leasing company to arrange for these repairs to be carried out by the franchised dealer at minimum inconvenience to yourself.